Privacy Policy

We use information for reasonable business and service purposes, which may include:

• providing, operating, and improving the website and applicable services;
• responding to questions, messages, and demo requests;
• communicating about Orbital and our services;
• providing customer support and troubleshooting technical issues;
• maintaining security and preventing misuse or fraud;
• enforcing agreements and protecting rights, users, and services; and
• complying with legal obligations.

We do not use the public marketing website to sell personal information. We may share information in limited circumstances, including:

• Service providers. Vendors that help with hosting, infrastructure, communications, support, payments, authentication, or similar services.
• Customers and organizations. Where information is processed as part of services provided to an organization.
• Legal and safety reasons. Where disclosure is required by law or reasonably necessary to protect rights, users, security, or the service.
• Business transactions. In connection with a merger, acquisition, financing, reorganization, or sale of assets.
• With direction or consent. Where you or an authorized organization direct or authorize disclosure.

The reviewed public marketing website code does not process payments or collect payment-card details. If Orbital offers paid services, payment terms and payment processing may be handled under a separate order form, subscription, pilot, service agreement, or other written arrangement. Payment providers may process payment information under their own terms and privacy practices.

The reviewed public marketing website code does not include analytics cookies, advertising cookies, or tracking pixels. Orbital may use cookies or similar technologies that are necessary to operate the website or applicable services, and this policy may be updated if analytics or other technologies are introduced.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining appropriate business records, resolving disputes, enforcing agreements, and complying with legal obligations.

Orbital uses reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage can be guaranteed to be completely secure.

Depending on where you live and subject to applicable law, you may have rights concerning your personal information. These may include requesting access, correction, deletion, or a copy of certain information, and in some circumstances objecting to or limiting certain processing. To submit a request, please contact Orbital through the website's Contact / Book a Demo page. We may need to verify your request before responding.

The public Orbital website is intended for business users and adults involved with pool management, pool boards, and related organizations. It is not directed to children under 13. If an organizational customer uses Orbital services in a way that involves information about minors, that customer may have responsibilities concerning permissions, consent, and use of the service, and separate customer agreements may apply.

The website or applicable services may link to third-party websites or services. Those third parties have independent privacy practices, and Orbital is not responsible for their content, security, or privacy practices.

We may update this Privacy Policy periodically. When we do, the "Last Updated" date above will reflect the latest version. Continued use of the website or applicable services after an update means the revised policy applies, subject to applicable law.

To contact Orbital about this Privacy Policy or privacy-related requests, please use the website's Contact / Book a Demo page.